diamond exch
diamond exch
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This app is available for your device
diamond exch
This app is available for your device
Contact
+91 4979766481
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exch?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will securely authenticate you, eliminating the need for a password or email login. Once verified, you can easily access the app via your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP within the given time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To proceed, try logging in with the same active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate account transfer. This will enable us to shift your account seamlessly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date app, allowing you to easily log in and start playing. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the diamond exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earnings made through gaming, and bonus money cannot be withdrawn. This means you can cash out your actual winnings, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, saving your UPI details, and entering all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may impact the overall time it takes for the process to be completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are strictly for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus, but the bonus itself is not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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